Privacy Policy

Last updated: January 6, 2026

Welcome to MyDoggy.ai 🐕. This Privacy Policy explains how we collect and use information when you use our websites and AI-powered dog characters (“DoggyBots”). In short:

  • We collect only what is necessary to operate a safe, family-friendly service.
  • We do not sell personal information.
  • We do not show targeted advertising to children.

Privacy Summary

MyDoggy.ai is a family-friendly AI platform. We collect only the information needed to operate the service, keep users safe, and provide account features. We do not sell personal information, we do not use data for cross-context behavioral advertising, and we do not show targeted advertising to children. We apply age-appropriate protections, parental controls for minors, and clear data retention limits. Users and guardians can access or delete their data at any time.

If this policy conflicts with applicable law, that law controls.
MyDoggy.ai is the data controller unless stated otherwise in a product-specific notice.

Information We Collect

Information You Provide

  • Account details such as display name and email
    (accounts for users under 13 require a parent or guardian email)
  • Messages sent to customer support
  • Optional guardian settings, including time limits and content preferences

Information We Generate or Receive

  • Chat interactions with DoggyBots
  • Child accounts: retained up to 30 days by default
  • General accounts: retained up to 90 days
  • Users and guardians may delete chats at any time
  • Age-band indicators (e.g., 13+, 16+, 18+)
    (we do not store full birthdates in cookies)
  • Limited technical data such as crash reports, security logs, and basic usage analytics
    (we do not collect precise location data)

Sensitive Information

We do not intentionally collect health data, biometric identifiers, or government-issued IDs.

If a verified adult chooses a high-assurance age verification method, a third-party vendor processes the information and returns only an age-band result.
We do not store identification images.

How We Use Information

We use information to:

  • Provide safe and appropriate AI conversations
  • Enforce content safety rules and moderation
  • Manage accounts, parental controls, and age protections
  • Maintain platform security and prevent abuse
  • Improve service quality using aggregated, privacy-preserving analytics
  • Comply with legal obligations

Children, Teens, and Age Protections

MyDoggy.ai is designed to be appropriate for families and younger users.

  • Children: under 13 (United States)
  • Teens: ages 13–17

Age Checks

  • Default age-gate stores a simple age-band indicator
  • Optional stronger checks may be enabled by guardians
    (only age-band confirmation is returned)

For users under 13, verified parental consent is required before account creation, except for limited one-time use that does not collect personal information beyond what is strictly necessary.

Safety for Minors

  • No sexual content or romantic roleplay
  • No self-harm instructions
  • Conversations redirect to safety resources when appropriate
  • Default time limits and rest reminders for minors
  • Guardian controls over transcripts and usage
  • No child-to-child chat features

Cookies and Analytics

We use:

  • Essential cookies for security, sessions, and age-band indicators
  • Privacy-friendly analytics that are aggregated and non-invasive

You may opt out of analytics via settings or Global Privacy Control signals:
https://globalprivacycontrol.org

We do not use third-party advertising trackers on child-directed experiences.

Data Sharing

We share data only as necessary with:

  • Cloud infrastructure providers
  • Safety and moderation vendors
  • Optional age-assurance providers (when selected)
  • Customer support tools
  • Legal authorities when required by law

We do not sell personal information.
We do not share personal data for cross-context behavioral advertising.

Data Retention

  • Child chat data: up to 30 days by default
  • General chat data: up to 90 days
  • Security logs: up to 180 days
  • Age-band cookies: up to 30 days

Data is deleted or aggregated after retention periods expire.

Your Rights and Choices

You may access, download, correct, or delete your data through account settings or by contacting us.

California Residents

You have rights under California law, including access, deletion, correction, and opt-out rights.
We honor Global Privacy Control (GPC) signals.

EEA and UK Residents

Legal bases include contract performance, legitimate interests (safety and security), and consent where required.
You may have rights to access, delete, restrict processing, object, and request portability.

Security

We use reasonable technical and organizational safeguards, including encryption, access controls, and security reviews.

No system is perfectly secure. If a data breach occurs, we will notify affected users and authorities as required by law.

International Transfers

Data may be processed in the United States or other countries using appropriate legal safeguards.

Model Improvement

We improve our systems using aggregated and de-identified data.
Content from child accounts is not used for model training unless a verified guardian explicitly opts in.

Changes to This Policy

We will post updates on this page and revise the date above.
Material changes will be communicated through the site or by email.